Leadership Is Language by David Marquet

In 2015, I read Navy Captain David Marquet’s book Turn the Ship Around!: A True Story of Turning Followers into Leaders.  I loved his approach to leadership and still subscribe to his weekly leadership nudges.

To celebrate “Read an E-Book Week”—the first full week in March—I wanted to highlight Marquet’s 2020 book entitled Leadership Is Language: The Hidden Power of What You Say—and What You Don’t, which some describe as a radical new playbook for empowering teams to make better decisions and take greater ownership.

If you believe that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization’s goals, David Marquet argues you’re stuck on an outdated model of leadership that just doesn’t work anymore.

In today’s networked, information-dense business climate, you don’t have full visibility into your organization or the ground reality of your operating environment. In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions.

In Leadership as Language, Marquet shares his six new leadership plays—each contrasted with the old plays:

  1. Control the clock instead of obeying the clock.
  2. Collaborate instead of coercing.
  3. Commitment rather than compliance.
  4. Complete defined goals instead of continuing work indefinitely.
  5. Improve outcomes rather than prove ability.
  6. Connect with people instead of conforming to your role.

Click here to understand the hidden power of what you say—and what you don’t

Did You Celebrate World Quality Day?

Held every second Thursday in November, World Quality Day provides a chance to reflect on the role of quality management in our lives. It’s also a day to think about how individuals and team members can develop more efficient processes, systems, and outcomes.

Quality is vital to successful organizations, and quality management helps businesses achieve excellence in all that they do.

Excellent quality management always asks 3 questions:

  1. How good is it?
  2. Is it good enough?
  3. How can we make it better?

Answering these questions truthfully will deter organizations from cutting corners and produce products and services that consumers can count on.

So, how does leadership fit with quality management?  It’s a critical component.  Pat Williams’ book Leadership Excellence:  The Seven Sides of Leadership for the 21st Century is instructive.

Click here to learn more from Pat Williams